Mar 04, 2020 I've been attacked again with this da.n Adware junk. I had this happen to me once before on my other PC but I can't seem to remember what I was told to do that fixed it. I've tried Researching it. Jan 30, 2020 Fake Adobe Flash Player Update virus may re-infect your Mac multiple times unless you delete all of its fragments, including hidden ones. Therefore, it is recommended to download Combo Cleaner and scan your system for these stubborn files. This way, you may reduce the cleanup time from hours to minutes. Download Now Learn how ComboCleaner works. Apr 20, 2014 The DMG for Flash will only 'show up' on your desktop if you download it. That can happen when you click on a link disguised as a video, or an image, but Adobe doesn't download them automatically. If your Flash Player is up to date, you can delete any DMG that does download. You don't need it. Ok so I installed something for my computer and it came with player.dmg I know that it’s a virus so I put didn’t click it, then safari automatically opens it up and I see this flash adobe virus shit, I quickly delete it by putting it in the trash and emptying, is my computer infected? I accidentally downloaded malware: something posing as Flash Player in flashplayer.dmg. I did not install it, but deleted the dmg file. Now I want to delete my trash bin, but I can't. It says: 'tra. Malware + Recommended + Security News. Fake Flash Player Update Infects Macs with Scareware Updated Posted on February 5th, 2016 by Graham Cluley Anyone who has been using computers for any length of time should (hopefully) be aware of the endless.
You may have heard it's said that Macs don’t get viruses. That there’s no Apple virus. You may even have said it yourself. Sadly, it’s not true. According to the Apple Insider portal, the number of detected Mac viruses jumped up 60% in 2019. And, it’s not just viruses you have to be wary of. There are all sorts of different forms of malware, from bits of code that download themselves and show you adverts for things you have no interest in, to really nasty bugs that steal your personal data.
How do I know if my Mac has a virus?
Before you remove a virus from a Mac, you need to be sure it actually has one. We’ve covered that in more detail in this article but here are a few pointers.
- Your Mac starts behaving erratically and doing things you don’t expect;
- Your Mac starts running very slowly as if something is hogging the processor;
- You start seeing adverts on your desktop;
- You find software or applications you didn’t install.
- An app asks for your administrator password
These symptoms may mean your Mac has a virus, although there could be other explanations.
How to remove a virus from a Mac
Thankfully, there are lots of ways to do it. And Mac virus removal doesn’t have to cost money.
1. Delete browser extensions
One of the most common types s of malware comes in the form of browser extensions. Even extensions that aren’t particularly malicious can be annoying, and if you didn’t deliberately install them, they’re malware. Here’s how to get rid of unwanted browser extensions.
Safari
- Launch Safari.
- Click Safari in the top menu, then choose Safari Extensions.
- Look down the list and click on any extensions that look suspicious. Read the description of the extension. If you don’t remember installing it, click Uninstall.
- Repeat until you’ve removed all the extensions you don’t want.
Chrome
- Launch Chrome.
- Click on the 3-dot icon in the upper right corner.
- Select More Tools and choose Extensions from the menu that appears.
- Look over the extensions in the browser window and click Remove on any that you don’t recognise.
Firefox
- Launch Firefox.
- Click the 3-line (hamburger) icon at the top right corner.
- Choose Add-ons.
- Click the Extensions tab and remove any you don’t recognize.
2. Uninstall apps
Malware comes in lots of different forms. And it even comes disguised as security software to help you get rid of viruses! Devious, huh?
If you’ve inadvertently downloaded an app that turns out to be a virus, you need to uninstall it immediately. There are a couple of ways to do this. Here’s the hard way.
- Go to your Applications folder and drag the app to the Trash.
- Go to
~/Library
folder and look in the Application Support folder for any files related to the app and drag those to the Trash. - Look in the other folders in ~
/Library
, especially Launch Agents and Launch Daemons and remove any files related to the app from there. But be careful, if you remove files used by legitimate apps you could cause lots of problems. - Repeat Step 3 for your Mac’s main Library folder.
The easy way: Uninstall apps in a few clicks
- Download and launch CleanMyMac X.
- Click Uninstaller.
- Check the box next to the application name.
- Click Uninstall.
If you don’t know the name of the application, it’s more difficult. But if you use CleanMyMac, all you have to do is scroll through the list of applications and look for any you don’t recognize or don’t need and remove them. CleanMyMac removes every trace of an app, including files that you may overlook when you remove applications manually. This is particularly important for viruses, so it’s much better to use CleanMyMac.
What's makes this method even better, is that CleanMyMac X also shows you app leftovers that remained after the main app is gone.
3. Use a malware removal tool
While the above steps work very well in lots of cases, sometimes the Mac virus removal means using a dedicated application to scan and remove malware from your Mac.
There are lots of these applications available, and many of them are either free or allow you to at the very least scan your Mac for free to find out whether you need to take action. Be careful, however. It’s important to choose a tool from a reputable vendor. If you just google ‘Mac antivirus tool’ some of the results may well be for tools that are themselves malicious and instead of removing viruses from your Mac will infect it. We recommend using CleanMyMac X.
It can identify thousands of malware threats, including adware, spyware, ransomware, worms, cryptocurrency miners. And if CleanMyMac finds something suspicious, it will offer immediate removal. Here’s how to perform a full system scan:
- Download CleanMyMac X (free download) and launch the app.
- Click on the Malware Removal tab.
- Click Scan.
- Click Remove.
4. Escape the virus: Create a new user profile
Usually, viruses are attached to a particular user profile on your computer. In this way, they are able to seize control of your admin profile. But you can start if from scratch and create a new user on your Mac. Don't worry, you will be able to transfer all your important data from one user to another.
Go to Apple menu > System Preferences, click Users & Groups.
- Click the lock icon , then type in your admin password.
- Use the plus sign to add a new user profile.
To move your important information from one user to another, you will need to access the Shared folder.
- Click on the Finder > Go to Folder...
- Paste in this:
/Users
Can you see the Shared folder? Here you can copy the needed files from your old user account. Hurray, you've started a clean, virus-free life!
Bonus tip: Clean up your login items
Login items are apps that launch automatically upon startup. Malware programs would often sneak into your login items without you knowing. How to prevent them from launching?
- Go to Apple Menu > System Preferences.
- Click Users & Groups.
- Click on the Login Items tab
From here you can manage them using the [+] and [—] buttons.
How to disable the invisible agents
Some small supporting applications never show up in the Login items. They are called the Launch agents and may as well be hacked by viruses. You can find them with the universal Mac cleaner, CleanMyMac. This app is notarized by Apple, so you are safe using it.
- Download the cleaner here — the link to a free edition.
- Launch the app and go to the Optimization tab.
- Click Launch agents
How many apps do you see there? Remove any flash players, automatic updaters, or everything else that you find suspicious. Even if you deleted the main app itself, its launch agents may still occupy your drive. Here is what I have:
To prevent your Mac from infection, the above app has a real-time monitor tool. It checks whether no harmful apps place their code in your Launch Agents. It monitors several such locations that could be gateways for viruses.
How to get rid of a virus on a Macbook Pro (or any other Mac) if all else fails
If you’ve run through all the steps above and are still having problems trying to remove a virus from a Mac, the next step is to restore from a Time Machine backup. The benefit of restoring from Time Machine is that you can do it quickly and easily by booting into the recovery partition and you can choose to backup to a state just before your Mac started behaving erratically.
The downside of this option is that any work you’ve done since the backup you restore from will be lost. You could manually copy files from your Mac to another drive or cloud storage service before you restore and then copy them back afterward. However, if one of those files is infected, you risk contaminating your Mac all over again. If there are documents you really need and that aren’t backed up elsewhere, use one of the antivirus tools above to run a scan on them before you copy them to another disk. That way you’ll know they’re safe.
Here’s how to restore from a Time Machine backup
- Make sure you’re connected to your Time Machine backup drive.
- Restart your Mac, holding down the Command and R keys until you see the Apple logo. When the macOS Utilities screen appears, choose Restore from a Time Machine Backup. Click Continue.
- Choose the last backup before your Mac started misbehaving or you suspect you were infected with a virus.
Your Mac will now return to the state it was in when you made that backup.
If you don’t have a Time Machine backup to restore from, the last resort is to reinstall macOS. This is a ground-zero approach. You’ll need to wipe your startup drive completely clean and start again. That means reinstalling all your applications and copying all your data back to your Mac afterward. If you have a recent backup of your data, from before your Mac became infected, you can use that to copy data from after you re-install. If not, you’ll need to back up important files now — but scan them with an antivirus tool first to make sure they’re not infected.
To perform a clean install of macOS, you’ll need a bootable installer disk. Creating one is beyond the scope of this article, but there is a comprehensive guide here.
Once you’ve made your bootable installer, plug it into your Mac, go to System Preferences, choose Startup Disk and select the disk you just plugged in. Restart your Mac, holding down Command-R and do the following:
- When the macOS Utilities screen appears, select Reinstall a new copy of macOS. Click Continue and then Continue again when the next window appears.
- Agree to the terms and conditions and select your Mac’s internal disk.
- Click Install. Wait for your Mac to restart.
- Your Mac will start up as if it’s a new Mac and you’ll need to go through the process of setting it up from scratch.
- Once you’ve set it up, copy back the files you need from the backup and that you know aren’t infected.
As you can see, there are many different ways to remove a virus from a Mac, depending on how badly infected it is and what kind of virus it is. The main thing to remember is if you suspect your Mac is infected, don’t worry. It can be fixed!
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According to Malwarebytes, 2019 saw a 230% spike in malware activity within the Mac ecosystem. The notable examples include Proton Remote Access Trojan and the KeRanger virus. But whatever is that ends with “-ware” on your Mac — ransomware, adware, malware, or scareware — we’ll share a couple of methods to delete it. So, welcome to our Mac Malware Removal Guide.
Mac malware: The symptoms
Oftentimes a malware app would trick you into believing it’s perfectly harmless. Such apps are known to disguise themselves as antiviruses, extractors or video players. But how to check your Mac for viruses? Here are some of the tell-tale signs:
- A sudden drop in Mac’s performance or frequent freeze-ups.
- Pages that you visit get obscured with ads.
- Unexpected Mac reboots or apps starting for no reason.
- Your browser installs suspicious updates automatically.
How to remove a virus from Mac
Just as with any disease, to doctor a virus you need to remove the infected part of your software — as simple as that.
Remove malware from Mac manually
If you know which app on your Mac is malicious, you’re half-way through the problem. First of all, you need to close the app and then root it out from the system processes.
- Open Activity Monitor (type its name in the Launchpad).
- Locate the problematic app in the Processes.
- Use [x] button to quit the process
Now go back to your Applications and move the app to the Trash bin. Immediately empty the Trash.
This method is simple, but for the best malware removal results, you’d have to invest a bit more time. There are still parts and pieces of the virus app scattered around your system folders. It’s a bit like killing a dragon that re-grows its head after you’ve chopped it off. To remove malware from your Mac completely, it’s better to use a powerful uninstaller.
Do a quick search for virus-infected .DMG files within your Downloads. The potential culprits could be recently downloaded files, especially media-related ones. Delete them and empty the Trash bin.
Get rid of malware using CleanMyMac X
CleanMyMac X has a 10-year reputation of guarding Macs around the world. The app will scan your Mac for any vulnerabilities and offer immediate removal if it finds something suspicious. CleanMyMac detects thousands of malware threats, including viruses, adware, spyware, ransomware, cryptocurrency miners, and more. The app’s database is regularly updated to keep all those “-wares” away from your Mac.
Here’s how to remove malware from your Mac:
- Download CleanMyMac X — it’s free to download.
- Click Malware Removal tab.
- Click Scan.
- Click Remove.
- Done!
How to remove Mac Adware cleaner
Ironically, the app called “Mac Adware cleaner” maybe itself be the very source of annoying adware on your Mac — the classic case of a wolf in a sheep’s skin. To remove it, you can use CleanMyMac (which is a legit app that has a 4.5-star rating from MacWorld magazine). Additionally, you can browse through your Login Items list to stop any dubious apps from auto-launching. Below is how to do it.
Remove Mac malware from your Login Items
Most adware or spyware will try to sneak inside the bootup process. Good news, you don’t have to be Kaspersky to prevent this.
- Go to the Apple menu > System Preferences.
- Choose Users & Groups section.
- Make sure if your username is highlighted.
- Open Login Items tab.
Now use the “—” sign to disable all the suspicious apps (like Mac Defenders) that you’ll find. Restart your Mac for the changes to take place.
How to get rid of pop-up ads on Mac
Advertising pop-ups are browser-related, so whatever browser you are using, be prepared for a thorough cleanup. First off, don’t buy into whatever the ad is telling you. Some scary alerts would mention 343 viruses found on your Mac forcing you to immediately install a “Mac Defender” or “Mac Security” tool. Just ignore it and don’t click anywhere on the pop-up. Use [x] button and if it doesn’t close the ad, Ctrl + click the browser icon to quit the browser completely.
Hold the Shift key when starting a new Safari session. This way all your previous tabs (including the ad pop-up) will not be reopened.
How to block pop-up ads in Safari
- Open Safari preferences (in the top menu).
- Go to the Security tab.
- Tick “Block pop-up windows”.
How to get rid of pop-ups in Chrome
- Open Chrome Settings (a three-dot icon)
- Click Advanced
- Go to Privacy and security > Content setting
- Locate the Popups tab and block them from appearing
Additionally, make sure your browser’s homepage is set to standard Google page or other trusted source.
Clean up extensions to remove adware from Mac
Apple lists several browser extensions as potentially malicious. The list includes:
- Amazon Shopping Assistant by Spigot Inc.
- Slick Savings by Spigot Inc.
- FlashMall
- Cinema-Plus
This is just to give you an idea of how different these adware extensions could be. But if you’re looking at how to remove malware from the Mac Safari browser, follow this path.
Remove extensions in Safari
How To Delete Player.dmg Virus From Computer
- Go to Safari Preferences
- Choose the Extensions tab
- Select an extension and click Uninstall
Disable browser extensions in Chrome
And here’s how to remove malware from Mac Chrome. Open Chrome and click Window in the top menu. In the bottom of the list choose Extensions. This opens up the list of all your installed extensions. Now use a trash bin icon to remove the ones you suspect are adware viruses. Right after that, your Chrome experience should get much less distracting.
Just to be doubly sure, we recommend you to remove all the extensions you'll find. Later you can re-install each one separately.
Launch Agents and Daemons: Where else to look
So far we’ve covered browser Extensions, Applications, and Login Items trying to remove malware from your Mac. But these are not the only locations where malicious agents may be hiding. Another type of system services that could be affected by malware are the so-called Launch Agents and Daemons — yes, the name does derive from the word demon. These are small helper programs that stealthily run in the background, like software updaters or automatic backups.
While Launch Agents and Daemons are two different entities, both can be infiltrated by malware. As it often happens, trojan apps would place their executable files within the Launch Agents folder. The result — the virus app launches automatically and potentially harms or steals your data.
How to remove daemons and agents from the Mac’s startup
- Click Finder.
- Choose Go > Go to Folder.
- Type in:
/Library/LaunchDaemons
For Launch Agents, repeat the steps above, but this time search in 2 more locations:
/Library/LaunchAgents
~/Library/LaunchAgents
Inside you’ll find a bunch of PLIST files and if some of them look suspicious to you, delete them. Sure, the names of these files may not be very telling, but if you already know the problematic app that you are after, knowing this folder may help you fully extinguish it.
Don’t forget to reboot your Mac — until you do, all these files are still in memory.
One more way to remove daemons, agents, and plug-ins
If the manual path described here sounds too complicated, you can again be rescued by CleanMyMac X. This app has a special tool to remove malware Launch Agents.
- Download CleanMyMac X (it’s free to download).
- Install the app.
- Click Optimization tab > Launch Agents
- Click Perform.
Mac Media Player Update Virus
By the way, this app has a real-time anti-malware monitor. It monitors for any problematic apps that try to get into your Launch Agents. If it finds such, it will notify you and offer to remove the intruder.
If all else fails
Below a few more ideas to help you remove malware from Mac.
- Switch to a different user account and do a full system cleanup.
- Restore your Mac using Time Machine (to the point before it got infected).
- Update all your software, including the macOS.
OK, looks we’ve covered how to remove malware from Mac including both manual and software solutions. Hope your Mac stays virus-free and may you never click on those scary Mac alerts again.